Hillspet Sucks Customer Reviews and Feedback
Hill's Pet Nutrition, Inc., marketed simply as "Hills", is an American pet food company that produces dog and cat foods. The company is a subsidiary of Colgate-Palmolive.
Lizzy said, "I beg you to read what I have to say because it may save a pet's life. Vets sell the Hills food for pets (also called the Science Diet). Research them- 35 lawsuits have been filed against them, and have been combined into one federal lawsuit. Pets are dying after eating their food. Cancer causing aflatoxins were found in their food. Organs are shutting down after starting the Hills diet. Several sources claim vets make a profit through the Hills by pushing their products. Do the research. All I know is that I held this angel of a dog, dying too young from cancer, in my arms on the way home from an oncologist in Redwood City who said he was too far gone for chemo. And when the cancer started to take over his lungs and he struggled to breathe well, I cried my soul out as he was euthanized in my arms.
This dog has been seeing this vet since we got him. I saw what he was eating and immediately warned my Mom- she said "but the VET recommended it." Then, his kidneys started failing. Then a year later, cancer spread like wildfire before we could do chemo. Is the Hills responsible, and this vet? I'm not a scientist so I can't tell you- HOWEVER, WHY WOULD A VET SELL AND PUSH A PRODUCT THAT HAS BEEN SUED AND CLAIMED TO KILL PETS BY THOUSANDS OF PEOPLE. There are so many brands out there that don't have people claiming this, why not choose one of those instead? Save your pet's life. Do not feed them the Hills. Do not trust a vet that actively stands by and possibly profits from a product thousands of people say have killed their pets. I miss my angel so much and I don't want anyone to go through what we did."
Driver (Former Employee) says"Worst management ever and leads a lot of favoritism manager and leads need more training how to deal with employees and how to run the routes very poor communication"
Csr/delivery driver (Current Employee) says"First of all you are only capped a 45 hours and the manager micro manages his employees .benefit are good bu a little pricey and also the employees love to run and tell management what other employees are doing instead worrying about themselves toxic work environmentBenefitsLow pay, poor management"
Customer Service (Former Employee) says"Worked through a temp agency. Was told that had a good chance of getting on to work for company full time permanent. Went through phone interview with a third party company and if they liked what they heard, then you would have face to face interview. Was denied job. Will tell you that they found someone with more experience, which in the face to face interview, the HR tells you that your resume looks impressive. Most of the employees were nice, but there were higher ups that wouldn't acknowledge your presence, unless they needed you to help them out. Some treated you differently and some treated you like you were one of them.From application process to the end takes forever. Be prepared to wait over a month to find out anything. The company doesn't really care about if they hire the temps even though they already know your work ethics.Some of the employees are nice.Makes promises they don't intend to keep."
outbound Agent - CSC (Customer Service Center) says"I knew from a month in that I was not a valuable employee, simply because I was only a 'temp' employee & not a full-fledged Hill's employee. My trainer was more concerned about training the new group in Lawrence than me. I was expendable & was thrown under the bus countless times, despite our group size going from six to two. If Hill's became the last company to work for, I'd rather live on the street and starve."
Operations Technician I (Current Employee) says"The problem is to work as a technician you must have experience and know what you are doing. But to get hired as a boss you need no experience what so ever.Pay is ok for the areaManagement is immature and arrogant"
Senior Territory Manager (Former Employee) says"Never felt appreciated and worked 24/7 with a lot of travel. No positive reinforcement, only "what have you done for me lately?" attitude and job was threatened on a routine basis. Poor management and leadership, great teammates. Never received a raise in the 6 years there and was ranked high in sales as well as year end bonus cut by 50% each year due to performance yet ranked in the top 50%. Unrealistic expectations and poor training (in my area)."
Team Coordinator (Former Employee) says"bad management there hard to move up in the company and grow here and to much favortizm here and hard to move here and they have there picks for advancement no matter how hard to work here.Good benefitsHard to move up no matter how hard you work for them"
Nutritional Consultant (Current Employee) says"I was with Crossmark for 3 years and Hills for 2, and was never given a raise or any type advancement. I interviewed for a supervisor position and was told the program was in good health and standing and the job would be available for years to come. However, at the beginning of the year I was notified the program was going away and I was out of a job.Easy, Fun EnvironmentNo raises, no advancement"
Territory Manager (Current Employee) says"Organization was great before restructure occurred. I enjoyed time there and had some wonderful experiences. I felt that I had reached my growth potential."
Webinar Education & Sale (Current Employee) says"A typical day at Hill's is driving sales, customer service and contacting customers. I learned that anyone can be replaced with someone willing to work for less. Character, honesty and loyalty are admirable but don't expect to get anywhere by doing the right thing. Management, there are some really good managers. Senior leadership is professional, approachable and would do well if interrogated by congress. Work place culture is like a beautifully wrap gift that once opened is an overdue light bill with a cutoff date posted for tomorrow. The hardest part of the job, managing ambiguity. Most enjoyable part of the job short term assignments, working with creative and highly skilled individuals, and helping the community on company time. .great benefits, travel and education reimbursementlack of career advancement"
Territory Manager (Current Employee) says"Believes strongly in science and technology behind product, great benefits and most people are wonderful. Marketing is improving but understaffed in support leading to immense workload trickling down resulting in deteriorating work life balance. Expect to spend evenings and weekends with admin responsibilities"
marketing (Former Employee) says"Work / life balance, autonomy and job satisfaction are very dependent upon your boss. Some are great. Some are not. Hill's mission is great. Employee morale is terrible."
Team Lead (Former Employee) says"No room for expansion either horizontally or vertically. Just disappointed with management and how things were handled. Co workers were great, Very helpful when needing assistance."
Anonymous (Current Employee) says"Hill's used to be the envy of every company in the veterinary industry but that has changed. There are still many great people working at Hill's but many of those are now looking for something else. Current leadership on the sales side are pulling more and more away from the veterinary roots of the company and support for the veterinary industry at a local, state and national level. The benefits that come from being owned by Colgate are excellent but then you have to deal with the rules that also come with a company like colgate. The most enjoyable part of the job is working with the great people who are still there. The hardest part of the job is working with the new people joining the company who could care less about the veterinary history and culture of Hill's and are doing their best to move away from it.The people who still work there because of the veterinary historyThe new people who could care less about the veterinary culture and history"
Territory Manager (Former Employee) says"Hill's is a good company with excellent benefits, but they just went through organizational changes. The changes are over now, so you would be ok to apply."
Manager (Current Employee) says"You would be hard pressed to find a company that gave its employees better benefits. Paid time off, full medical coverage, great discounts. But it has an antiquated system that locks employees in if they are unlucky enough to be hired in at a low level. Over all a good company to work for, but depending on your department, you may not advance as quickly as you might like."
In The News
NBC10 Boston reports"‘I'm Heartbroken About It:' Dog Owner Claims Food Killed Pet"
PR Web reports"Hill's Pet Nutrition Asks Pet Parents to Include Pets in Family Disaster Planning"
Bristol Post reports"Dog food products sold at Pets at Home urgently recalled over vomiting and weight loss fears"
Pet Food Processing reports"FDA warns Hill's Pet Nutrition for violating FD&C, FSMA regulations"